---
title: 2021 RepTrak Retail Report | Download
description: 2021 Retail Report - Download the Report
---

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# 2021 Retail Report 

## Can't buy me love...

## When other industries went up, Retail's Reputation Score decreased.

Customers have increased expectations in product and in conduct. 

Governance, in particular,  increased in importance in 2021, while its Score lowered significantly, dragging Reputation Scores down with them.

RepTrak data reveals Retail can’t buy their audience’s love. It’ll take a little more.

But fret not — we have the receipts and we’re willing to share.

**Fill the form to download the PDF Report.**

### Download Report

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